Qaymeni · Understand customer experience

Know what customers think of every branch, service and product

Collect customer feedback, understand what works and see what needs improvement—so you can make better decisions for your services and products.

Starter for branches and services · One month free · One branch

How does Qaymeni work?

From customer feedback to your next decision

01
Your customer scans a QR code
They open the branch, service or product QR code with their phone camera.
02
They share a rating and comments
They describe their experience without downloading an app or creating an account.
03
You follow up and improve
Review results and comments in your dashboard to see what needs attention.

What do you want to understand?

Choose what to measure, so every comment helps you improve the right part of your business.

The visit or service experience

Understand the visit experience and service quality at each branch.

Identify recurring issues and branches that need attention, within your subscription.

Each product’s own experience

Collect feedback on each product through its own QR code.

See which products receive higher or lower ratings and what needs improvement.

Dashboard and features

Track satisfaction, identify what needs attention and compare results across available periods.

Read the average rating alongside the response count to keep results in context.

See which branch or product a rating relates to and direct your follow-up accordingly.

Follow up on experiences that need improvement and consider customer comments before deciding.

Starter is free for one month for one branch. Basic is SAR 99 per month. Product plans cover 50 to 300 products.

Need help choosing? Contact us