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Frequently asked questions

Quick answers before you get started.

What is Qaymeni?

Qaymeni is a customer experience, feedback and digital reputation platform that helps you measure satisfaction, follow branches and products, and analyze results.

Does the customer need an app or account?

No. Customers can open feedback through a QR code or feedback link without downloading an app, creating an account or logging in.

How long is the free Starter trial?

Starter is free for one month for branch and service feedback. Contact us to begin your trial.

What does Basic cost and include?

SAR 99 per month for one branch, including the feedback dashboard, basic satisfaction reports, QR codes, complaint management, feedback links, alerts and feedback follow-up.

Do product plan features differ?

No. The core features are the same. Only the maximum product count and monthly price differ.

What are the product plan prices?

Up to 50 products: SAR 99; up to 100: SAR 149; up to 200: SAR 199; up to 300: SAR 249. All prices are monthly and all tiers share the same core features.

How do I contact support?

Send your request through the Contact us page and the Qaymeni team will follow up.